Help Window
For commissioners, collectors, department heads and IT teams. Tell us about your office and we will come back with a pilot plan that fits it.
Platform modules
- Grievance InboxWhatsApp, phone, app, web and walk-ins in one queue
- AI SorterDepartment, ward, type and urgency in seconds
- Citizen AppFile with a photo, track by number, rate the fix
- Officer WorkbenchAssigned cases, field check-in, photo proof
- SLA EscalationsDeadlines per type, automatic escalation
- Public DashboardReceived and resolved, by ward and department
- Citizen FeedbackRatings, reopened cases and satisfaction trends
Built for
- Municipal corporationsEvery ward and department of a city
- District administrationsTehsils, blocks and line departments
- Water and sewerage boardsZones, pipelines and supply complaints
- Power distributionOutages, billing and meter faults